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Any information gathered on our website is used by CulinaryDistrict.com only. This information is not shared externally for any other use.

Registration

CulinaryDistrict.com allows customers and business users that use this website to create an account that requires the completion of our registration form. During registration a user is required to give their contact information (such as but not limited to name, email address, bill to and ship to address). This information is used to add a personalized experience to this website and to offer our customers ease of use during the order process. All information pertaining to our customers is stored in a secure database and is not accessible by third parties. In any role, unless explicitly granted permission, users cannot access unmasked credit card numbers except when entering a new card. This security measure proactively protects customer account data from unauthorized access, fraud, and other security issues.Only the site administrator has permission to view unencrypted number if necessary.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Cookies must be enabled on your browser to enable online shopping with CulinaryDistrict.com. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Cookies simplify the entering of data allowing the user information to be by-passed.

Log Files

CulinaryDistrict.com tracks the IP addresses used in accessing our site. We use this information solely as a tool to help us better understand the demographics of the users of our site. IP addresses are not linked directly to users or their personal identification.

Links

This web site contains links to other sites for your convenience. Please be aware that CulinaryDistrict.com is not responsible for the policies of other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies only to information collected by CulinaryDistrict.com.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as your email address. CulinaryDistrict.com gives all subscribers the authority to add or remove themselves from our mailing list via our homepage.

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just ‘surfing’.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected interfaces to gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on the privacy of our customers information, and what they can do to ensure our customer's information is protected at all times.

Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a series of security authentication mechanisms.

If you have any questions about the security at our website, you can send an email to Customerservice@culinarydistrict.com

Special Offers

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. At any time, a user can opt out of our mailing list.

Correction/Updating Personal Information

Any time a users personal information changes, the user may update his or her profile from the My Account section. Any time that a user needs help modifying the account or want an account terminated a customer service representative can assist.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Credit Card Number Security and Compliance

Culinary District meets the requirements of the Payment Card Industry (PCI) Data Security Standard. You can confirm that NetSuite successfully completed the Visa U.S.A. Cardholder Information Security Program (CISP) review by visiting the Visa U.S.A. web site (www.visa.com/cisp) and viewing the “List of Compliant Service Providers.” For additional information about the PCI Data Security Standard, visit https://www.pcisecuritystandards.org.





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